This policy clearly explains how your personal information is collected, stored, and protected at pkluck6. There is no legal jargon — everything is written in plain, straightforward language.
By registering with pkluck6, you agree to this Privacy Policy. You have the right to know how your information is used, and this page explains exactly that. If you have any questions, support@pkluck6.clickto get in touch.
To provide its services, pkluck6 needs to collect certain specific information. This data falls into two categories — what you provide directly and what is collected automatically while you use the service.
What you provide directly:
Automatically collected information:
Without this information, account verification, secure transactions, accurate payouts, and the protection of your account simply cannot be guaranteed. pkluck6 only collects what is strictly necessary — nothing more.
Pkluck6 uses collected data solely for defined purposes. The primary reasons your information is used are:
| Purpose | What data is used | Why It's Needed |
|---|---|---|
| Account management | Name, Mobile, Email | For login and communication purposes |
| Payment processing | Payment number, transaction details | For secure deposits/withdrawals |
| Identity Verification (KYC) | NID/Passport, selfie | For fraud prevention and protection of minors |
| Customer Support | Support conversations, transaction history | To resolve issues quickly |
| Security Monitoring | IP address, device info, login time | To prevent account hacking |
| Personalised Offers | Gaming history & preferences | To send relevant bonuses |
Pkluck6 never sells your data to third parties for advertising purposes. We may send you our own promotional messages — but you can opt out of those at any time.
Pkluck6 stores your data on secure servers. Financial information and personal identity details are kept on separate servers — this ensures that if one system is ever compromised, everything else remains protected.
How long your data is retained depends on the type of information and applicable legal requirements:
After closing your account, you can request that your personal data be deleted. However, certain financial records must be retained due to legal obligations — these are stored separately from your personal information.
Pkluck6 does not sell your data. However, providing our services requires sharing limited information with certain trusted third parties. Below is a clear breakdown of who those parties are and exactly what information they receive:
A confidentiality agreement (NDA) is in place with every third party we work with. They may only use your data for the specific purpose agreed upon — using it for anything else constitutes a breach of contract.
If any of pkluck6's operations or assets are transferred to another company in the future, your data may be transferred as well — however, you will be notified in advance and the same privacy standards will be guaranteed.
The pkluck6 website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your experience and keep the platform running properly.
Types of cookies we use:
Cookies can be blocked or deleted through your browser settings. However, disabling essential cookies may cause certain features to stop working correctly — for example, your login session may keep expiring.
Pkluck6 has built a multi-layered security system to protect your data. Here's a straightforward explanation of how each layer works:
No matter how robust pkluck6's technology is, your own vigilance matters just as much. Use a strong password, keep 2FA enabled, and never share your password with anyone. No pkluck6 staff member will ever ask for your password over the phone or via chat.
As a pkluck6 member, you have the following rights over your own data. To exercise any of these rights, contact our support team — we typically respond within 3–5 business days.
You can request to see all the information pkluck6 holds about you.
You can request that any incorrect or outdated information be updated.
After closing your account, you can request that your personal data be deleted.
You may object to your data being used for any specific purpose.
You can request that your data be sent to you in a structured, portable format.
You can opt out of promotional emails or SMS at any time.
You can request that data processing be temporarily paused while an investigation is underway.
Pkluck6 strictly prohibits providing services to anyone under the age of 18. This applies not only to service access but also to data collection — we never knowingly collect data from minors under any circumstances.
If we become aware that the age provided at registration was incorrect and the member is in fact under 18 years old, then:
If there are minors in your household, it is your responsibility as a guardian to keep devices password-protected and to restrict access to the pkluck6 app.
Pkluck6 may update this Privacy Policy from time to time. When changes are made, here is how we will notify you:
Minor changes (such as language corrections) may take effect immediately. However, significant changes to how your data is used will be communicated at least 14 days in advance.
If you do not agree to the updated policy, you may request to close your account. The date of the latest update is always displayed at the top of this page.
The current version of this Privacy Policy July 2026 Effective from.
For any privacy-related questions, concerns, or requests to exercise your rights, please get in touch with us. We aim to respond within 3 business days.
Start by contacting support. If you do not receive a satisfactory response, the matter will be escalated to a senior manager. Should it remain unresolved, you have the right to file a complaint with the relevant legal authority.
In the digital age, personal data is a valuable asset. Many platforms monetize their users' information by selling it to advertising companies — pkluck6 does not. Our revenue comes from gaming services, not from selling your data.
Digital privacy is still a somewhat unfamiliar concept for many people in Bangladesh. A lot of users are unaware of what data an app or website is actually collecting about them. pkluck6 is committed to maintaining that transparency — what is written on this page is exactly what is practiced.
In Bangladesh, a mobile number is deeply personal — bKash, Nagad, and virtually everything else is tied to it. The mobile number you provide to pkluck6 is used solely for account verification and payment processing. It is never shared with any marketing company or advertiser.
Users often complain that after sharing their number somewhere, they suddenly start receiving irrelevant promotional calls. If you experience anything like this after registering with pkluck6, please let us know — we will investigate and inform you of what happened with your data.
Many users feel a little hesitant about uploading a photo of their national ID, and that's completely understandable. At pkluck6, KYC documents are stored in encrypted format on a separate, secured server. Only a limited number of staff members have access to this information, and they are all bound by strict confidentiality agreements.
Once verification is complete, the original document images are deleted from our servers after a set period — only the verification record (date and result) is retained. This process meets the standards followed by most leading fintech companies worldwide.
Many users in Bangladesh are unaware that they have rights over their own digital data. As a pkluck6 member, you can find out what information we hold about you at any time, request corrections to any inaccuracies, and ask us to delete all your data if you wish. It's not a complicated process — simply send a message to our support team.
Privacy is not a minor concern. It is the protection of your digital identity. At pkluck6, we take that protection seriously — not just in writing on this page, but in actual practice.
Six reasons that set us apart
Your name, phone number, or any other personal details are never sold to advertising companies or third parties. That is our core commitment.
Every transaction and piece of personal information you share is protected with military-grade encryption technology.
Your KYC and financial information can only be accessed by authorized staff — and only for specific, defined reasons.
If someone logs in from a new device or any suspicious activity is detected, you'll receive an instant SMS or notification on your mobile.
Go to Account Settings to turn off marketing communications, view your data, or submit a deletion request.
Third-party cybersecurity experts regularly audit pkluck6's systems and identify any vulnerabilities.
We are committed to protecting your data. Registration takes just 2 minutes — make an instant deposit via bKash or Nagad and claim your welcome bonus.
Direct answers to two frequently asked questions